Plans & Features
What each plan includes, and how the tiers differ.
Every Astervis plan installs on your own server and includes unlimited operators. The tiers differ in their AI allowance (transcription minutes and AI requests per month) and in support and security features. Prices are in USD, billed monthly, with a 14-day trial that needs no card.
Compare plans
| Starter | Professional | Business | Enterprise | |
|---|---|---|---|---|
| Price / month | $119 | $449 | $1,199 | Custom |
| Operators | Unlimited | Unlimited | Unlimited | Unlimited |
| Dashboards | 37+ | + Custom dashboards | + Custom dashboards | + Custom dashboards |
| CRM integrations | ✓ | ✓ | ✓ | ✓ |
| Recording + QA | ✓ | ✓ | ✓ | ✓ |
| Omnichannel (Open Lines) | — | ✓ | ✓ | ✓ |
| Scheduled AI agents | — | ✓ | ✓ | ✓ |
| Transcription / month | 3,000 min | 15,000 min | 60,000 min | Custom |
| AI requests / month | 500 | 2,500 | 10,000 | Custom |
| NL assistant queries | Included | Included | Unlimited* | Unlimited* |
| RBAC + SSO | — | — | ✓ | ✓ |
| SLA | — | — | 99.9% | Custom |
| Support | Priority | On-call | Dedicated CSM | |
| Self-hosted LLM / air-gapped | — | — | — | Roadmap / ✓ |
What's metered is AI, not seats. You can add as many operators as you like on any plan. The numbers that move with your plan are AI transcription minutes and AI requests — and when you need more, you top up with one-time add-ons rather than changing tier.
Top-up add-ons (one-time)
Need more AI in a busy month? Buy a one-time pack without changing your plan:
| Add-on | Price |
|---|---|
| +1,000 transcription minutes | $39 |
| +5,000 minutes + 250 AI queries | $159 |
| +15,000 minutes + 1,000 AI queries | $449 |
Add-ons are purchased from your account — see Billing.
Choosing a plan
Starter
Small teams that want analytics, recording and QA on a tight AI budget.
Professional
Most call centers — omnichannel, scheduled AI agents and a comfortable AI allowance.
Business
Larger operations needing RBAC/SSO, an SLA and high AI volume.
Enterprise
Custom AI quotas, dedicated support, self-hosted LLM and air-gapped deployment.
Trials and changing plans
14-day free trial
Every plan starts with a 14-day trial, no card required. You get a real license so you can install and evaluate on your own server.
Upgrade or downgrade
Change plan anytime from your account dashboard — your AI allowance updates with the new tier.
Need more this month?
Buy a top-up add-on instead of upgrading if you only need extra AI temporarily.
*“NL queries unlimited” on Business/Enterprise is subject to fair use. Enterprise AI quotas and throughput are provisioned to your needs — talk to us.
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