Astervis Docs

Integrations

Connect Astervis with CRM systems and messaging platforms

Astervis integrates with CRM systems and messaging platforms to unify your customer communication.

Bitrix24

Sync contacts, leads, deals, and departments

Open Lines

Handle messages from Telegram, WhatsApp, and Instagram

Telegram

Set up Telegram bot for customer support

Available Integrations

IntegrationWhat It Does
Bitrix24Two-way CRM sync for contacts, leads, deals
Open LinesUnified inbox for messaging channels
TelegramBot-based customer support
WhatsAppBusiness API messaging (via Open Lines)
InstagramDirect message handling (via Open Lines)

How Integrations Work

  1. Connect — Configure credentials in Settings → Integrations
  2. Sync — Import existing data from external systems
  3. Automate — Receive real-time updates via webhooks
  4. Analyze — View unified data in reports and dashboards

Benefits

  • Single Dashboard — All customer interactions in one place
  • Automatic Sync — No manual data entry
  • Real-Time Updates — Changes reflected immediately
  • Better Reporting — Cross-channel analytics

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