Astervis Docs

Welcome to Astervis

Call Center Analytics Platform for Asterisk/FreePBX

Welcome to Astervis Documentation

Astervis is a powerful analytics platform designed specifically for call centers running on Asterisk/FreePBX. Transform raw call data into actionable insights and optimize your call center operations.

What is Astervis?

Astervis solves the visibility problem that 80% of Asterisk-based call centers face. Instead of manually exporting CDR to Excel and spending hours building reports, Astervis provides:

  • Real-time monitoring of active calls and agent status
  • Comprehensive analytics with ready-made report templates
  • SLA tracking with automated alerts
  • CRM integration with Bitrix24 and other systems
  • Multi-channel support via Telegram, WhatsApp, and Instagram

Key Features

Astervis installs directly on your Asterisk/FreePBX server and syncs data automatically.

Real-time Monitoring

Monitor active calls, queue status, and agent availability in real-time. See who's on a call, who's available, and identify bottlenecks instantly.

Smart Reports

Generate detailed reports on call volume, agent performance, queue metrics, and more. Use our ready-made templates or build custom reports.

SLA Control

Set up SLA targets and receive instant alerts when thresholds are exceeded. Track answer times, abandonment rates, and service levels.

CRM Integration

Sync call data directly to Bitrix24 customer cards. See call history, recordings, and analytics right in your CRM.

Getting Started

Check Requirements

Ensure your server meets the minimum requirements: 2 CPU cores, 4 GB RAM, 30 GB SSD.

Get License Key

Sign up at astervis.io and obtain your license key.

Install Astervis

Run our one-line installer on your Asterisk/FreePBX server.

Start Using

Access the dashboard and explore your call center analytics.

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Getting Started

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