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Astervis Docsv1.0
Subscription

Billing

Manage your plan, usage, add-ons, invoices and payment method.

Everything billing-related lives in your account dashboard at astervis.io/account. From there you can see your plan and AI usage, top up with add-ons, update your card, and open invoices. Payments are handled by Polar.

Astervis account dashboard

The account dashboard

The sidebar gives you everything in one place:

Overview

Your install command + license, and an at-a-glance summary of subscriptions, orders and operator capacity.

Subscription

Your current plan, billing period, AI usage, add-ons and payment method.

Orders

Every payment and add-on purchase you've made.

Benefits

Anything bundled with your plan.

The Manage billing button opens the Polar customer portal, where you change your card, download invoices and manage the subscription itself.

Tracking usage

The Subscription page shows your current billing period and how much of your AI allowance you've used:

  • Operators — unlimited on every plan, so there's no seat quota to watch.
  • AI transcription — minutes used out of your monthly allowance (3,000 / 15,000 / 60,000 depending on plan).
  • AI requests — analysis and assistant requests used this period.

Running low on AI minutes? You don't have to upgrade — buy a one-time add-on to top up.

Buying add-ons

Open Subscription

Go to Account → Subscription and scroll to Add-ons.

Pick a pack

Choose +1,000 min ($39), +5,000 min + 250 queries ($159) or +15,000 min + 1,000 queries ($449).

Checkout

Confirm with Polar — the minutes/queries are added immediately and the purchase appears under Orders.

Payment, invoices and changes

Your card is stored securely with Polar. Update it from Manage billing.

A failed payment puts the subscription into a grace period — update your card from Manage billing to avoid interruption. Your on-prem install keeps running during the grace window.

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